Applicable Vehicles
Cascadia, New Cascadia, M2, Coronado, Western Star and possibly others depending on customer order preferences.
Symptoms
Fuel gauge reading inaccurate.
Fuel gauge reading empty all the time.
Fault codes for fuel level sensor.
Issue
The SSI Ultrasonic Fuel Level Sensor sends high frequency pulses then measures the echo in order to determine the fuel level in the tank
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Applicable Vehicles:
This solution applies to all New Cascadia Vehicles.
Issue:
The Customer Assistance Center (CAC) has received several requests pertaining to Daytime Running Lights (DRL) operation. In most cases, the request is to add low speed DRL interrupt. Currently (4/16/2019), Canada-domiciled vehicles require continuous DRL and regulation prohibits DRL interruption at any speed. For U.
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Applicable Vehicles:
This solution applies to all New Cascadia Vehicles with LED headlights.
Issue:
Several requests have been submitted to the Customer Assistance Center (CAC) pertaining to Accent / Park light function change. The white colored Accent / Park light, located just above the headlights is illuminated any time the ignition switch is on. Currently (4/11/2019) there is no progra
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Applicable Vehicles
All New Cascadia equipped with a Cab Load Disconnect Switch (CLDS).
Symptoms
In very cold weather, if a truck has been parked outside with the CLDS turned off, the Battery Cable Access (BCA) module might not provide power to the vehicle when the CLDS is turned on.
The situation is more pronounced in extreme cold temperatures experienced in the northern United States an
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Applicable Vehicles
P4 New Cascadia vehicles specified with Detroit-Racor Fuel Water Separator and Adaptive Power Steering built since 10/8/2021.
Symptoms
Access to FWS Bowl to replace Filter is reduced due to location of a APS Wiring Bracket.
Issue
New Cascadia vehicles specified with Detroit – Racor Fuel Water Separators and Adaptive Power Steering (APS) may have reduced access to ser
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Symptoms
Steering wheel air bag codes, parts unavailable.
Issue
Cascadia vehicles (not NEW Cascadia) experience shortages and future scarcity for for steering wheel air bag replacements resulting from the supplier transition from Takata to Joysen.
Solution
Joysen now supplies Cascadia steering wheel airbags for many applications. The Joysen airbags are the same fit as the Takata v
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Applicable Vehicles
Cascadia with Cummins Engines (CM2350)
Issue
Customer wants to be able to idle up the engine when parked using the cruise control set/resume switch.
Solution
The following will outline how to set up the parameters in Cummins INSITE in order to enable this feature.
(1) Find the "Adjustable Low Idle Speed" folder and expand it (see below)
(2) Set the "Adjustable Low Idle
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LOCATING LEAKS IN FRONT OF CABIf a leak is suspected, thoroughly check the cab for leaks, but do not rule out the possibility that the moisture came from condensation, a drink spill, or a window left open in the rain.
Testing with a garden hoseCAUTION: Before leak testing with a garden hose, make sure the FL545 Recall repairs have been completed. This precaution must be taken to pr
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Applicable Vehicles
P4 New Cascadia vehicles built from 9/9/2019 thru 1/9/2023
Symptoms
PTO grinding noise during operation
Issue
When vehicle is in PTO operation, a parameter (emergency mode) may be incorrectly set allowing the PTO to try to re-engage while in operation.
Solution
If encountering PTO grinding during operation, check the sSAM for the PTO position (screen print example
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DRIVER AND PASSENGER SIDE DOOR SWITCHESThe dome lamps are activated by opening the driver or passenger side door. Opening and closing the door actuates a door switch which is part of the door latch assembly in each door.Continuity across door switch (switch closed) = door openNo continuity across door switch (switch open) = door closedThere is continuity across the switch when the door latch is in
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